Is UKTS Down

Hi,
Was a little later logging on this morning, but all seems to be OK with the UKTS Forums now

@Bob : Hope you and your good lady are keeping well!

Cheers,
Ged

Hi Ged, just logged into MSTS today and the Forums are back to normal viewing, last night the weather affected my Sky signal for a little while
and the box couldn't get a clear signal but it eventually returned to normal quite quickly.
Thanks for asking about my good lady but I've never married and probably never will due the way I was brought up as a child, I've been living
alone since 1990 when my father died and so could get on with things he prevented me from doing improvements to the flat I bought from the
landlady in 1983.

Bob

Hi Bob (Scampispeedway),
Sorry mate, but I intended the "good lady" reference to be for Bob Latimer, who posted at 02:21 this morning!

Cheers,
Ged

Not UKTS but Elvas Tower this time.

Today I am getting a message:

Board Offline
This board is currently offline.

We are optimizing our Database and we will be back online soon, please check back in some minutes.

The strange thing is that I am also getting emails for threads I subscribe to, saying that new post have been made.

Is anyone elso having problems?

Hi David,
Elvastower has been showing that message since at least 22:35 (UK time) yesterday!

Cheers,
Ged

Thanks Ged, but like the UKTS issue, it is not like this for all users. The fact that I am getting email notification of new posts means that the people making those post have access.

Hi David,

I'm still getting the message

Board Offline
This board is currently offline.

We are optimizing our Database and we will be back online soon, please check back in some minutes.

It's strange that they say

please check back in some minutes

when it's obvious that it's going to take much longer.

Regards,

Stephen

My Elvas Tower remains the same. The strange thing is that I continue to get emails stating that a thread I subscribe to has a new post, so it is obviously possible foe some people to post on it. Does anyone know a way of contacting the Elvas Tower "management".

Tried to access the Uktrainsim.com Forum today and got the same text version I got earlier so will wait to see if it gets back to normal
later on.

Bob

Hi All,
It seems to have happened again!! UKTS Forums have been down since about 09:00 this morning ..... well, it is for me!
Anybody else having the same problem?

Cheers,
Ged

yep...

Yes: "This page isn’t working." Roderic

Same for me when I tried to access the forum, someone with the same problem has left a message on
the Uktrainsim.com Site board to let them know that it is not working again.

The forum was working just before I went out at 15:45 but is apparently down now. Calling the site admin.

I cannot connect to UKTS again. Is anyone else having the same problem?

It is believed that we have hardware failure in the hosting company. The issue has been reported and it is in their hands now.

Easilyconfused wrote:It is believed that we have hardware failure in the hosting company. The issue has been reported and it is in their hands now.

Life is just not the same without UKTrainSim.
I just don't UKTrainSim outage, not even when we all have to wait a waiting game until it's fixed.

.... but it's been up all day today, and it was definitely OK last night

Cheers,
Ged

slipperman12 wrote:.... but it's been up all day today, and it was definitely OK last night

Cheers,
Ged

Must be an outage for a time. I'll pay a visit tomorrow.

It seems to be working now.

For some time my premium membership has not been working. I am sent to join the queue on the download page.

I have made enquiries, but no emails have been answered.

Have I missed something?

Roderic

The site did come back up yesterday. It now appears to be down again and it has been raised again.

With regards to emails - some of the major email providers keep blacklisting UKTS claiming we are spamming, Considerable effort has been expended into trying to get them to stop doing this but it seems that the volume of form notifications etc. keeps triggering it. Gmail is currently working OK as is Virginmedia's email. Outllook.com and other providers are hit and miss even if you have whitelisted UKTS.

All the emails that hit the support desk and are coherent get replied to but we know that some of the replies are not getting through once sent.

Hi All,

UKTS is partially up :- Home screen, Download pages, Forums main page but not View Active Topics etc.

Regards,

Stephen

UKTS appears to be down again

It's OK for me.

I can now announce that UKTrainSim have been down at some points throughout the day, with the forums not working.
Something is wrong at UKTS, so therefore we advise you DO NOT visit UKTrainSim at the present time. This may last
for a few days, so at the moment, please postpone all activities at UKTS until we know what's happening.

Matt or Peter is expected to make an apology.

Alistair Cowell

Where did that total claptrap come from?

There was a suspect hardware issue over the weekend that was reported to the hosting company. Some parts of the site are working now and others not. Matt has a demanding day job so can't drop everything to look into the problems. I am sure he will have further contact with the hosting company this evening.

Advising people not to visit the site is hardly a mature response to the situation.

Files were approved this morning so the site must have been up at that point when Pete does the file approvals.

Appears to be up and running OK as at 1830 Hrs GMT+1, 15/07/20.
Cheers
Andy

There was a forum issue earlier today that is now resolved. The reasons for the issue are understood.

As a result of negative feedback when I have gone out of my way to provide updates, this is the last update I will be providing on this forum. In future please email the UKTS Support email which will raise a ticket.

Hi everyone.
I am unable to log on to UKTS at all, and I am getting a somewhat worrying message as follows.
"YOUR CONNECTION IS NOT FULLY SECURE"
This site uses an outdated security configuration which may expose information for example passwords, messages or credit cards when it is sent to this site.
NET::ERR_SSL_OBSOLETE_VERSION.
ADVANCE                                                                                                                 BACK TO SAFETY.

Pressing advance
HIDE ADVANCE                                                                                                        BACK TO SAFETY
The connection used to load this site used TLS1.0 or TLS 1.1.
Which are deprecated and will be disabled in the future. Once disabled users will be prevented from loading this site.
The server should enable TLS 1.2. or later.  
Proceed to www.uktrainsim.com (Unsafe)

First of all is anyone else experiencing any of this or is it unique to my computer? I have never  ever received this message and am a long standing member of UKTS
I do not have any email addresses for UKTS so am unable .to contact them,
Any help very much appreciated.
Cheers
Andy

Hi,
Same for me using Edge and Chrome. Works on the iPad though. They know about the issue but the owner ( Matt Peddleston) is busy so it may not happen soon!

Cheers

John

Bearing in mind what was said earlier in this thread, the statement on UKTS with reference to this problem is as follows:-

"More and more browsers are de-supporting the older SSL/TLS protocols that this site currently uses and therefore declaring them as insecure.

I was aware this was coming but I haven't had time to rectify it yet.

First up, don't panic, your personal information is no less secure than it was yesterday. We don't store your bank information (in fact it never even comes anywhere near this machine). When you make payments via WorldPay you are doing so via their servers which are all on the latest security so you have peace of mind there.

Second - I'm strapped for time to rectify this at the moment, once my workload at my day-job goes back down to something normal my plan is to get a few days off work to do maintenance on the server, which will include upgrading all this old software.

There is a plan. Hang tight, and don't panic"

Thanks John and Alec.
Obviously I have not read the statement  from UKTS, as my computer still displays the security message, but I fully understand.
I really only just want to download a couple of Diesels so will hang on a few days and see what happens.
Hope you are keeping well.
Cheers
Andy

Hi Andy,
Although it's a bit of a pain, you can still download from UKTS.  The following is based on my use of the Google Chrome browser.

(i) On the "Your connection is not fully secure" screen, left-click the "Advanced" button.
(ii) On the next screen, left-click "Proceed to uktrainsim.com"

At this stage you should be on the main UKTS display, although it doesn't look 'normal'
From now on, you may enter whatever you need to, but each will be followed by message (i), so continue with (ii); this will be followed by a 'Confirm' box - left-click it.

You may use the 'Download Search' button, but note that after you've entered your search text, gone through messages (i), (ii) and 'Confirm', you'll be on the usual list, but it won't look 'normal' - the thumbnails and buttons may be missing.  Left-click on the underlined 'download'  at left side of screen.

If you are using a different browser, the messages may be a little different, but the procedure is the same.  I've just tested this (at 18:25)

Hope it helps you get the files you want

Cheers,
Ged

Thanks for that Ged.
Will give it a try presently.
Cheers
Andy

Looks like the forums are down now and have been for the last 7 hours or so.

Hi Bob,
The Forums have been unobtainable for several days now!!

I hope you and Sandy are keeping well in these very difficult times

Cheers,
Ged

Bob Latimer wrote:Looks like the forums are down now and have been for the last 7 hours or so.

Same for me. It is over 24 hours now. The main part of the site is OK. Just the forums are a problem.

.... and this remains the same today. They are still down for me.

Can anyone access the UKTS forums?

I was getting a basic HTML forum page a few days ago, but getting nothing at all now, the file download pages appear to be still OK..

Has anyone heard anything on this? I am still not able to open the UKTS forums.

Hi David,
No, mate

Somebody upset John Lewis so he's not giving us any more updates here! The only option seems to be to email UKTS support.

Cheers,
Ged

slipperman12 wrote:Hi David,
No, mate

Somebody upset John Lewis so he's not giving us any more updates here!  The only option seems to be to email UKTS support.

Cheers,
Ged

John, I know you are watching!!! PLEASE post an update.

Well, the Download pages have gone down over here. Unable to get to UKTrainSim at all.

Guess I'll have to wait to finish downloading the Mid-East route. And it was going so well last night, because no one was on.

SD40-2 wrote:Unable to get to UKTrainSim at all.

Hopefully that means tats someone is working on it!

Just come off the Main UKTS site + the CD ordering and both are working just fine here in the UK at 1610 9th August 2020.
Cheers
Andy.

As of 10:17 AM in the US, it's back up.

Parker Boots

SD40-2 wrote:As of 10:17 AM in the US, it's back up.

Parker Boots

..... but still no forums (for me).

dforrest wrote:

..... but still no forums (for me).

I have just sent an email to UKTS to tell them that the forum is down, quoting the error message that is posted, But I would imagine that other forum users have also informed them as
there is normally quite a lot of posts from the TS 20XX users.
Cheers
Andy

It's not just UKTS Forums having this problem - RailPage Australia Forums have been 'disrupted' for the same time, although they are 'just' readable, the pages are scrambled and hard to read.

I've been told it is a problem related to the most recent update of Windows 10, where MS removed functionality to process some very old code. It seems that some Forums were still using software that relied on that old code - the Forum owners needing to find a new replacement code that works with Win 10, and check if the existing posts can be ported over without loss. It could be some time before these faulty Forums are repaired.